Yearly Archives: 2006

Tales of the Customer Crazies: Volume Three

Customer: So you want to have this conference call at 3:00 EST?

Me: Uh, no, that would be 3:00 EDT

Customer: Right.

Me: Excuse me?

Customer: That’s what I said, ‘3:00 EST.’

Me: But it’s Eastern Daylight Time.

Customer: Exactly.

Me: Huh?

Customer: Is it three o’clock or not?

Me: Yes, three o’clock pm, eastern daylight time.

Customer: So that’s like noon, PST?

Me: No… that’s noon PDT: Pacific Daylight Time.

Customer: What did I say?

Me: You keep saying ‘S’ as in ‘Standard,’ but we’re on Daylight time now.

Customer: Is that what that stands for?

Me: Sound of noose tightening on larynx.

* * * * *

Me: Support here, how can I help you?

Customer: I have a problem.

Me: Okay, what seems to be the trouble?

Customer: I’m pretty sure my server is down.

Me: What were you doing when it crashed?

Customer: Nothing.

Me: Okay… was there any abberant behavior just before it went down?

Customer: Not really.

Me: Have you recently patched the system or upgraded to a later version?

Customer: Nope.

Me: What is the exact problem with your server?

Customer: I don’t think the problem is with the server, I think the problem is that my licenses expired.

Me: So why did you say your server was down?

Customer: Did I say that?

Me: It’s a shame: All these power outlets and no metal objects to stick into them.

* * * * *

Customer: …This is a very critical issue for us. This system has to work. Any suggestions?

Me: Hm. Okay, these sound like issues we’ve seen before. What patch are you using?

Customer: We haven’t applied any patches.

Me: Ah, well it looks like these issues have been resolved by patches 11, 13 and 14 so if you apply patch 14 you should be all square.

Customer: Yeah, I already saw that on your self-help website. I don’t want to apply any patches.

Me: Okay, so what would you like me to do for you today?

Customer: Can’t you just give me a workaround?

Me: Yes. The patch is the workaround. I would strongly recommend that you patch your system.

Customer: Sigh.

Me: Is there some particular reason why you don’t want to install the patch?

Customer: That seems like a lot of effort for these little problems.

Me: Didn’t you file this ticket with an Impact level of ‘Critical’? What happened to ‘This system has to work’?

Customer: Hm, yeah. I just wanted a faster callback.

Me: This window appears large enough to accomodate a human body. Three stories up… that should at least land me in a coma.

Customer: So you’ll send me the workarounds?

Me: Sound of glass breaking.

I Do What I Do Best, I Take Scores

If it seems like my updates are coming in rapid-fire bursts instead of nice, evenly spaced distribution that has something to do with the fact that my schedule is kind of wacky at the moment and as such I get about 80% done with most of my posts a day or two before I finally get around to finishing them so I end up spending short amounts of time on several entries at once since I’m catching up before I get new stuff written/started. Maybe I’ll figure out a decent schedule one of these days.

Disclaimer taken care of, time for some bullet points:

  • I came up in the silent auction that Lister held for some salvaged game stuff a co-worker was going to toss out: I bid $40 on a box of assorted Chaos Marines 40K figures and I picked them up this weekend to happily discover that had I purchased these models outright I’d be looking at over $250. Nothing like saving over two bills to make a Hamilton man happy.
  • I also scored a complete and basically mint condition Battlefleet Gothic box set which looks like it will be a lot of fun (and mercifully easy to paint the models since they’re just ships—I have enough difficult painting projects in the queue already, thanks!) plus Lister has an alternate set of rules that we could use to play some crazy battles like Starfleet ships versus 40K Chaos ships versus Imperial Navy ships. Just ’cause it’s fun to be a geek like that.
  • Speaking of Lister, we got a chance to meet his and Whimsy‘s new daughter, Delia. She’s an adorable and very sweet little girl and her parents look like they couldn’t be happier, which makes me happy in turn. It’s satisfying to see good things happen to good people.
  • Apropos of nothing, there is a new poll up.

Seriously? His Initials Are A. X. L.?

I’m a pretty loyal reader of the books by Douglas Preston and Lincoln Child. I happened to pick up their first novel, The Relic when it first came out in paperback while I was working at Waldenbooks on the recommendation of a patron. It was fantastic: Exactly the kind of book I love to read. When asked what kinds of books I prefer to read I usually answer “Science Fiction, Fantasy or Horror” and it just so happens that The Relic is a masterful blend of all three.

After the first book they put out a couple of others including a somewhat disappointing sequel to The Relic called Reliquary and a standalone novel entitled Mount Dragon but neither really matched the initial brilliance of The Relic.

The authors seemed to want to branch out and try writing different kinds of stories using new and interesting characters (one of Mount Dragon’s greatest failings was that its characters were nowhere near as memorable as those in The Relic) but were struggling to do so. Gradually the authors began to get a little bit better with their standalone work and they managed to sneak a few recurring characters from The Relic into later novels without making them full sequels or even really requiring the reader to have finished The Relic to enjoy the books.

But gradually it became apparent that the fan favorite from The Relic, Special Agent Pendergast (who was unceremoniously and idiotically excised from the agonizingly stupid film adaptation), was the star of the Preston/Child show. And so the duo began writing books that pulled a few key characters from previous standalone novels into a cohesive cast and put Pendergast right up front as the leading man.

They still tried hard to maintain the illusion of the self-contained novel. It’s interesting to read a title like Still Life With Crows where you can see them struggling to try and use Pendergast in a capacity away from the Museum of Natural History in New York where The Relic, Reliquary and many later books take place (or at least provide employment to a large percentage of major recurring characters). After several of these it seems that Preston and Child have finally realized that Special Agent A. X. L. Pendergast is their man and they should stop trying to deny that longtime readers will tolerate but not necessarily appreciate novels which do not feature him prominently.

The last three books have focused so intently on Pendergast that the authors have taken to calling it the “Pendergast Trilogy,” something that would be acceptable if I still had delusions that it would not stretch into a “Pendergast Tetralogy” and then the “Pendergast Pentalogy” and so on. But it will, and I’m wary of this.

What struck me as significant in the most recent book (The Book of the Dead) is that the authors have moved so far into dealing with the life and times of Agent Pendergast that they have almost stopped really worrying about having new mysteries to solve and new strange-b ut-explainable circumstances that have served as the hallmark of their previous work. In this case the passing references to and sketchy outline of an Egyptian curse are barely developed as we spend far more time reading about Pendergast’s time in prison (long story) such that when he finally steps outside the prison walls it takes him all of half an hour to solve the case.

The most telling part of the whole book is that once the “plot” is sufficiently resolved, there are still roughly 100 pages left of a very extended epilogue which—if my wishes come true—finally wrap up the Evil Brother plotline that followed through the “Pendergast Trilogy.” It isn’t that The Book of the Dead is a bad book, it is that it so clearly reveals that the authors have let Pendergast as a protagonist become the story himself to the detriment of their real skill which is in their well-reasoned techno-thriller mystery hooks. I finished the book more or less satisfied but I honestly hope that the next novel shows a return to form with Pendergast there only to solve the mystery and not to be the mystery.

I mean, if I wanted to read a million pages of character-driven soap opera with some passing nods to my favorite genres, I’d go back and read The Wheel of Time again.

A Gamer Darkly

As it happens I’ve been keeping a separate weblog specifically about my video gaming over on GameSpot since I’m already using the site and I figure most people around these parts barely tolerate me babbling about video games in a disconnected observer kind of way and really would flee in droves if I started yammering about how last night’s gaming session went.

However, if you’re one of the precious few individuals who actually would be interested in something like that or perhaps you’re just masochistic enough to read pretty much anything I happen to belch into a text editor, I’ve included a link to the blog and a link to the RSS feed over in the Meta section yonder left column.

Now let us speak no more of these alternate writing outlets.

Star Drek

Slashdot is carrying a story about the new JJ Abrams-directed Star Trek movie casting Matt Damon as a young Captian James T. Kirk.

Now, I’m not a huge Trekkie. I do like Star Trek—as a card-carrying geek it’s part of the bylaws—but I don’t obsess on it the way some folks do. Still, I like the original series (campy old SF TV gets the thumbs up) and The Next Generation was often very good and occasionally awesome. Deep Space Nine was intriguing but I sort of drifted away from it during the initial run and I haven’t made time to go back and watch it on DVD yet. Voyager and Enterprise somehow inspired no interest from me and I haven’t see a movie since Generations, probably because it wasn’t very good and didn’t bode well for the direction they were taking the series. Honestly if you think about it most of what Rick Berman has done to the series has made me like it a lot less than I might have otherwise. Roddenberry knew what he was doing. Berman’s a hack. And that ain’t opinion, baby.

Anyway the point is that JJ Abrams directing a Star Trek movie is intriguing although I fear that Abrams is becoming the new go-to pseudo geek that people tap because of his success with Lost to do stuff that is really wild but popular. The thing is I don’t know that he’s really that guy because what he has done is come up with two very interesting shows with some memorable characters. He’s a start-up guy: He has the good high-concept ideas that get other people’s creative juices flowing. That’s a good thing, entertainment needs people like that.

But what he hasn’t shown any indication of is that he can take existing properties or ideas (including his own) and come up with some way to move them forward past the initial idea point. Alias, anyone? Mission Impossibe 3 (which I haven’t seen but was a huge disappointment in the box office)? I’m not sure that handing the reins to him and saying, “Save our franchise, Mr. Abrams!” is really the correct path to take here.

Especially since they’re talking about doing the flashback thing.

Here’s something funny about SF: It really needs to go forward, as in, toward the future. It sounds strange since most SF is futuristic anyway, but there is more than just this one example of SF universes that have a hard time moving past their own initially fabricated realities. Pushing foward and making up new things to happen to a cast of characters is something that should be obvious in SF but frustratingly often isn’t. Star Wars prequels anyone? The problem lies in the fact that once you start flashing back and doing prequel-type stories you run into the problem of the anticlimax: Since we started with these characters (or this universe or whatever) at some point in the future, some of the dramatic license is sucked out of the stories from the relative past because to a certain extent, we know how it ends.

I once had an English/writing teacher tell me that flashbacks are only useful as tools which shed new light on events happening in the current setting. If they exist solely to flesh out a story that can otherwise be alluded to, better the allusion than the full on exposition in flashback form. What happens with all these Episode Ones and Temple of Dooms and Animatrixes is that things we don’t need to be told in gritty detail are fully fleshed out to the point where we physically can’t form a sense of suspense because we know how it ends. How can you fear for Indiana Jones’ life if you know he lived to experience the events in Raiders of the Lost Ark? Did anyone really need to know for sure that Anakin Skywalker lost most of his limbs and was put into the Darth Vader suit because of lava burning off his limbs? We could have lived our whole lives and never needed to know that particular tidbit, but it was supposed to be the ultimate climax of six hours worth of films.

In the end I don’t care if they cast Matt Damon or Tommy Lee Jones as a young James Kirk: I don’t want them to have to cast a young James Kirk at all. Move on, people. Let’s get on with the story: There are plenty to tell that don’t involve re-visiting characters that have practically been cast as 24/7 reality show stars as much screen time as they’ve had. Isn’t it maybe time for a new group of characters? Why can’t we have the next Next Generation?

An Assortment, You See

  • If you haven’t seen the video of Darth Vader being a jerk, you should. As a co-worker pointed out, it’s random but hilarious.
  • I’d like to post a snippet of an email I received from Bosslady:

    On the Nintendo DS Lite…I actually bought one. I saw it on TV and thought it was cool. It was the commercial with the Brain Age game. I guess they should hire that marketing firm again, since I have never wanted a video game in my life.

    Does this suggest that Nintendo’s plan to expand gaming to non-gamers might be working? As a note, the link to the commercial video is a guess; she didn’t specify anything more descriptive about the ad and that was the best I could find.

  • I started working a sort of strange shift at work: They needed someone to help with the early morning coverage while one of our team members is out on personal leave. But I’ve been commuting to work with Nik since she started expanding her hours at her job. So as a compromise I log in from home at 5:00 am and watch the phones, take new tickets and follow up on things until 7:00 when Nik is ready to leave. Then I pack it up and head in to the office like normal only I get off of work sometime around 3:00 pm instead of 5:00. Unfortunately with the two hours of work-time spent doing other things (commuting and lunching) that makes for pretty lengthy days although they’re talking about doing four ten-hour days instead of five eight hour days anyway so maybe I’m just ahead of the game. The weird part is when I’m off at 3:00 Nik still works until 5:00 so I have to figure out a way to fill the time. I’m sure I’ll come up with something.
  • If you’re using Netvibes (and you really should be), check out Netvibes Ecosystem. The Sudoku module is really cool.
  • If you’ve voted in the poll, you probably noticed that the results looks pretty screwy. Apparently the polling software doesn’t care too much for links in the answers (which is really dumb, by the way). Sorry about that. I could pull the links but it would ruin the effect. Such that it is.
  • So the Giants finally snapped their nine-game skid. It’s funny because when baseball season starts I’m in full hockey mode (usually). In a few weeks I’ll be all hyped on football and in a couple of months it will be back to hockey as well. So late July and early August are pretty much the only times I actively follow baseball (I pick it up again in the fall if the Giants or the A’s are in the playoffs). A couple weeks ago I started catching a few Giants games and they beat up on the Padres enough to earn their way to first place in the National League West. Two weeks later they’re in dead last, 3.5 games out. Funny what losing nine games in a row will do to you. I’d suggest that they started losing just because I started watching, but I know that isn’t true. The Giants lose regardless. They lose the way the Red Sox used to lose. Forget the Cubs, the Giants are the new Red Sox. Perpetual losers, revelling in their ability to choke at the last minute, to fall apart right when they need to step it up. Why not? They’re my team, after all.
  • A lot of modern pop music is pretty crass, in the way that it is lowest-denominator, self-referential drivel with little redeeming value. But I like pop music in the sense that I like artists who can craft an accessible song provided they can do it in an original way or present within it original ideas. Maybe “original” isn’t even the word since nothing’s original; I can settle for unconventional. If you’re like me, you might want to check out Jem‘s Finally Woken album. It’s good, unconventional pop music and the whole album is solid. I knew it was something worth trying when perpetual death metal advocate HB recommended it to me.

(Testing) The Passion of the Viewer

I finally got around to watching The Passion of the Christ over the weekend. It has taken me a couple of days to sort out my opinions about the movie, but I think I’ve finally reached a consensus.

The movie failed.

Let me explain.

I knew what watching The Passion was going to bring. I know the story like I know the ABCs. I knew about the controversy surrounding the supposed anti-semetic depiction of the Jewish players in the tale. I was aware of the hype with the all-subtitled dialogue and the brutal depictions of Jesus’ crucifixion. I knew going in what the movie was like, but what I didn’t know was what it was about.

One might expect a movie about Jesus made by a devout believer to be, ultimately, about His message and the hope He represents. Perhaps that’s what Mel Gibson intended. I honestly hope that’s what he intended, because what he actually made was a period horror film.

Let me explain.

Imagine you took the whole Biblical angle out of the equation (it is difficult, but try). Taking this movie at face value with no preconceptions about what it means or what it is trying to say and you have the following: A story full of torture, suicide, betrayal, death and peppered with frightening images of an androgynous specter who tormets the main character before finally being defeated in a symbolic way and in the twist ending, the tortured hero returns to life. Devoid of the historical context, the movie played out like a sort of noir setpiece with spiritual overtones (not unlike The Omen perhaps) and ferocious, unrelenting violence. The inclusion of Satan and the lingering sideplot involving Judas complete with frightening hallucinations and ending in graphic suicide only punctuated how grim this movie made the subject.

The excesses of violence are not what made me dislike the movie. What made me dislike it was that the violence upstaged the good parts of the movie: The flashbacks. Jim Caveziel played a pretty terrific Jesus when he got the chance to utter a few more actual lines besides “Ugh!” and “Auugh!” The scenes of Jesus saving Mary Magdalene and the Last Supper were actually really well done and effective at showing a Jesus that was not just some somber sage spouting cryptic wisdom but made him human and supplied a charisma that you could actually imagine people dropping their lives to follow. The scene of Jesus as a youngish carpenter talking to his mother, Mary, was especially effective at making Jesus seem human without taking away the sense of divinity. Had the whole movie focused on that and then also just included a couple of intense segments of the crucixion the movie would have been twenty times better. Fifty.

Instead Gibson focuses lovingly on Jesus’ flesh getting ripped from His body. He lingers on the placement of the crown of thorns and practically delights in showing Him stumble trying to carry the cross (which is inexplicably constructed differently than the crosses borne by the two criminals crucified on either side of him) again and again and again.

The most effective scene in the whole movie by far was the forgiveness Jesus grants to the repentant criminal while they both hang on their crosses. Again the depiction of the humanity of Jesus and the explicit example of how He offered hope where there probably should have been none worked marvelously. But the moment is fleeting and soon enough we’re back to self-congratulatory shots of the make-up team’s work until a sense of hope is replaced entirely by a sense of revulsion.

The difficult thing is that I know it is important that Jesus not just died but suffered and died. That’s one of the key tenants here is that the only perfect man chose to be brutalized in such a way for our sake. It has to be pointless and harsh and it should fill any person with shame to witness. But the problem is that importance is something separate from the point. The point isn’t that He was tortured, the point is that He did it for a purpose. It is the purpose, the message, that is lost in the translation to this film. With the reason for the events glossed over or assumed here except in a few fleeting and infrequent moments that don’t amount to enough, what is left is a picture that cares as much about the implements used to inflict the suffering as the cause for the suffering. And that’s pure horror movie territory.

As an uplifting telling of Jesus final hours: One star. As a technically sound terror-flick: Three stars. Net rating: Two out of five stars.

Oooh, I’m Shaking

There is a new poll up inspired by the recent Focus on Fear entry (which has a lively—in relative ironSoap terms—discussion going on) and also inspired by the fact that I am a dork.

Other than that the only things of note are that Apple finally did the Bluetooth thing with their Mighty Mouse and you should check out this freaky precognitive letter to the editor from an ancient issue of Nintendo Power which foretells the coming of Super Mario Galaxy.

Oh, and in breaking news, Whimsy is apparently en route to the hospital, hopefully to dispel their new daughter from her innards and wean her from her parasitic ways into something that isn’t so easily comparable to a creature from Alien.

I may have spent too much time thinking about scary movies lately. Just a hunch.

An Uber-Newbie’s Guide to Syndication, Feeds and Saving Time on the Internet

The thrust of the two polls I’ve been running over the last few weeks has been to try and subtly feel out whether a simplified intro to the sometimes unintuitive realm of RSS would be useful. It’s hard to say for sure from the polls, but I gathered that there were enough people who either didn’t know about it or didn’t care to try and learn that it might at least be of some value to a couple of people. So here goes.

Part I: What is RSS?

RSS stands for “Really Simply Syndication.” Yes, it’s kind of a stupid acronym. Then again, most acronyms in the computer industry are pretty stupid. But ignoring what the letters stand for, what RSS really covers is a series of related technologies that allow the content of a site to be broadcast in a way that can be easily read and reformatted by other entities.

The technical mumbo jumbo isn’t really important, what is important is that RSS allows any site that has a Feed—which is a little broadcastable file that contains the content of a site—to interact with a Feed Reader. A Feed Reader can be one of many different things: A small snippet of code attached to something else like another website (see my Netflix and Last.fm lists in the right hand column of ironSoap.org for examples) or an email program or it can be a standalone application that does nothing else but read Feeds.

You will note that most people use RSS the way they use the phrase Kleenex: What they mean is any of several technologies, products and services that work to create, detect, read and deliver Feeds. RSS itself is just one type of Feed, specifically a specification for a Feed format. There are a couple of different versions of the RSS specification as well so you might see something like RSS 2.0 or RSS 1. Another common specification for Feeds is Atom. Generally speaking they are interchangeable and most Feed Readers treat them equally; their only differences lie in the nitty-griity technical details that you don’t need to bother with.

Part II: Why Should I Care About RSS?

RSS is cool, and I can prove it. How many web sites do you visit? 5? 20? 500? 2,000? Let’s say you’re a fairly typical casual web surfer and you check out 25 sites on a semi-regular basis. Some you check maybe once a week or less because they don’t update that much. Others update really sporadically but sometimes there will be a lot of new stuff in a short span of time (like, say, ironSoap.org). A few update all the time (daily) but at different times during the day and one or two update many times per day, every day.

How long does it take you to check 25 sites like that? If you went through all 25 and read the latest stuff, it could take you hours. What if there was a way to check only the sites that had new content? Maybe you could cut the time in half since only maybe 10 of the sites update regularly anyway. What if you could preview the new updates before you ever even went to the site? If several of the sites weren’t devoted to a particular topic and you didn’t always like what they posted, maybe you could save yourself another hour of wasted time.

This is why you should care about RSS: Because surfing the Web is fun but it is also a huge time sink. Anything that lets you surf without wasting time is a very Good Thing. RSS lets you know when the sites you like have something new to read. It lets you preview the new content and decide if you want to go ahead and visit the site. Some RSS Feeds and/or Feed Readers let you view the entire content without having to actually load the site. Mostly RSS gives you the chance to avoid wasting time checking on or loading sites that don’t have anything to say that you haven’t already heard.

Part III: How Do I Get Started?

The first thing you’ll need is a few Feeds. If you use a modern browser like Firefox, Safari or Internet Explorer 7 (which is still in Beta mode, by the way), there is typically a notification method whenever you visit a site that offers a Feed. In Firefox it looks something like this: An orange square with a “broadcasting” dot. The Safari icon is simply a blue rectangle with the letters RSS. IE7 is reported to use the Firefox icon, but I can’t be sure because IE7 Beta requires XP Service Pack 2 and I only have SP1. (It looks from this Microsoft article that the IE7 icon is a minor variation on the Firefox broadcasting dot icon.)

If you’re still using IE6, you may need to do a little looking. There are plugins available for IE (such as Pluck) which allow it to mimic the features of Firefox and Safari, but it doesn’t hurt to be able to locate RSS feeds on your own.

The easiest way to do this is to look for an RSS icon on a site. Most sites use either an icon that looks like the Firefox RSS icon or an orange XML button. Before you start getting confused, you can safely assume that in this case XML is completely synonymous with RSS; in fact RSS is a specific type of XML if you want to be technical. Usually clicking these icons will either bring you to a page that lists the various different Feeds the site offers or they will open the feed itself.

Looking at a Feed in a Web Browser that doesn’t actively support Feeds (like IE6) will result in something that looks like some sort of bizarre code. That’s okay, you don’t need to worry about what’s in the Feed, you just need to know how to get there. If you do see something like the code, you’ve located the Feed so now you just want the Feed’s address. The address is the same as a site address (http://www.somesite.com/somefile…); this is what you’ll want to provide to your Feed Reader so it knows where to go look for the updates to the Feeds.

Other sites use a variety of different methods of describing their Feeds: They may have a variety of different icons, logos, textual links or in some cases, no indication at all that they offer Feeds. We’ll deal with those particularly insidious sites in a moment, but in the meantime the best thing to do is search over a site (especially in the fine print areas since Feeds are typically considered to be extraneous once you’re actually on the site) and see if you can find something that looks like it has something to do with RSS, Atom, XML, Syndication or Feeds. If you can locate the Feed and copy it’s address, you’re halfway there. If you can’t find it, your best bet is probably to email the site’s Webmaster and ask if they have a Feed and if not, what their problem is! Sites without Feeds are pretty rare these days, especially if the site has any kind of updating content. Also keep in mind that some sites have Feeds that are only for specific parts of the site and you may need to navigate to those sections before you can find any Feed links.

Part IV: So, Uh, What Do I Do With This Silly Feed Address?

So you have a Feed. You’re halfway there! Of course, having a Feed address is pretty useless unless you can provide it to a Feed Reader and have that do the heavy lifting for you. That’s what this is all about anyway, having software check your favorite sites for you.

Feed Readers these days are a dime a dozen. We’ll take a look at just three, but the basics will be regardless of which program you decide to go with. The three we’ll check out are Thunderbird (it is to Outlook Express what Firefox is to Internet Explorer and made by the same people), Firefox and RSS Bandit. This should show the three most common types of Feed Readers: Email client-style, browser-style and standalone.

Thunderbird

Thunderbird looks a lot like the familiar Outlook Express. For our purposes we’ll want to Create A New Account in Thunderbird. When the Account Wizard comes up, select “RSS News & Blogs” and click Next. Name the account and click Next again, then click Finish. Now there should be a new item in your left hand pane that looks somewhat like a new Mailbox. If you right-click on the new account name and choose Manage Subscriptions… from the menu, a RSS Subscriptions box will appear. From here, click Add and when it asks for the Feed URL, paste in the Feed address you found from your favorite site (see Part III). Once you click OK, Thunderbird will verify the Feed and load the most recent content. If you close the RSS Subscriptions box and go back to your new RSS News & Blogs account, you should see a new item under there for the site you just added. It should have a number after the name in parentheses.

You should get used to seeing this parenthetical number when dealing with Feeds: They represent the number of new articles/entries for the site since the last time you checked on the Feed. In this case the Feed is new so you’ll see a fairly high number. If you open that site’s entry you should see the site updates listed like new emails. As you click through them, the headlines (subjects) will un-bold just like a read email and the content of the update will appear in the lower pane. Once you read or click on all the articles you should see the parenthetical number disappear. Next time the site updates and you check your Thunderbird, you will see a new (1) after the site name, indicating that there is new content for you to read. Sweet!

RSS Bandit

RSS Bandit is kind of like an email program, too, except that it is strictly dedicated to Feeds. RSS Bandit comes with some feeds pre-installed. You can click through and see RSS Bandit check the status of these feeds and return the most recent updates to those sites. To add your own feed (that you located and carefully copied the address for in Part III), click the New… button in the upper left. The Add Subscription Wizard will appear and you can click Next. The Wizard then asks you for a URL (address) for a feed. But that’s way too easy… you could just paste the address you have.

Instead let’s try Auto Discovery. Check the Autodiscover and Verifty Feed box (if it isn’t already) and instead of pasting in the Feed you found (you can do that later), type in http://puckupdate.com/. PuckUpdate is a pretty cool hockey blog which up until recently didn’t have a clear way to locate the site Feed. Now hit Next. RSS Bandit does what a lot of the newer and more feature-rich Feed Readers does which is search an entire site for Feeds for you. After a progress bar indicating that the search is underway RSS Bandit will locate PuckUpdate’s Feed and ask you if you want to change the title or re-categorize the Feed. Click Next when you’re done and you’ll be presented with a login option.

Some advanced Feeds for sites with subscription content have enabled login routines to access their Feeds. This allows them to offer Feeds of their premium content without having to let non-subscribers read their for-pay stuff. In this case the PuckUpdate Feed (like most) is free, so you can click Next. RSS Bandit has several advanced features specific to the fact that it is dedicated to delivering Feed content. You can safely ignore most of the next screen but you may want to note the “Update frequency” option.

Feed Readers work by periodically checking on the status of the Feed(s) they are subscribed to. They can compare the copy they have most recently accessed to the version currently resting on the server and that’s how they determine if the site has been updated or not. You could set the update frequency to something very small like one minute. But that’s sort of like loading a web page and hitting the Refresh button on your browser once per minute. If enough people did this the site would probably crash! Most Feed Readers default to about once per hour, which is fairly reasonable. But you can customize this based on the site itself. For example, Slashdot.org updates probably three times per hour. If you wanted to know fairly soon after an update hit that site, you might change the update frequency to 15 minutes. On the other hand, a site that updates weekly (but irregularly) might be set to check in once every 24 hours. And of course you can always change the update frequency after the fact.

The next screen talks about formatters: One of the key features of newer Feeds is that they contain much or all of the content of the site updates. This means that technically, you never have to visit the site in question in person; you just get the information/content and read it in your Feed Reader. Because of this you could also re-format that content however you want. In this case we won’t bother, so just click Next and then click Finish.

Now if you check under the Blogs folder in the Feeds pane on the main RSS Bandit window, you’ll see PuckUpdate listed there with all the latest hockey news. Aren’t you lucky?

FireFox

So now you know how to successfully add a regular Feed to a Reader, you can do autodiscovery… what else is there?

Well if you use a browser like Firefox you can get “smart” bookmarks that will give you quick and easy links to new content on your favorite bookmarked sites. Of course, it accomplishes this through Feeds. In Firefox it couldn’t be easier: When you browse to a site that offers a Feed, the icon will appear in the right side of the Address Bar. If you click that icon, you’ll get an Add Live Bookmark dialog box. The Feed address is already filled in for you, all you need to do is give it a name and choose a location. If you choose Bookmarks Toolbar Folder the bookmark along with the Feed icon will appear below the Address Bar; clicking the title will show a dropdown list of recent article headlines and clicking one will bring you to the content in question.

If you need to know what the Feed address is for that particular Live Bookmark, right-click the bookmark and choose Properties… and the address is found under Feed Location. You can copy this and paste it into RSS Bandit, Thunderbird or any other Feed Reader that happens to strike your fancy.

Part V: Now What?

At this point you should be able to locate and use basic Feeds. Of course there is a lot more you can do from there, including adding Feeds to your own site or using Feeds on sites you may have set as your home page (like Netvibes or My Yahoo!). There are also sites like Feedburner that act as a buffer between Feeds and the sites they represent in order to provide site owners with detailed statistics about who is using their Feeds and how. Most of this is comparatively advanced but once you get comfortable with the idea of Feeds in general, you may never use the Web the same way again.

Happy Feeding!

Questions, comments or requests for clarification are welcome. Please leave a comment or email the author.

Focus on Fear

I am not a brave person. Although at the time I didn’t particularly see myself as such, I reflect on my childhood as being full of jittery, frightened moments. I was a small and rather timid child, slight in stature and composition and also courage. I didn’t particularly care for most creepy crawly things that boys are often associated with and while I had a pretty big mouth (good for getting oneself into frightening situations) I had no spine to back it up with and spent a lot of time fleeing moments that looked like they may come out badly.

The first moment I recall experiencing genuine fear was as a small child in the first home I remember: A little three bedroom number in San Leandro right underneath the BART tracks. It had a detached garage that sat near the back of the property so we had a fairly long driveway that was open to the neighbor’s identical driveway. I don’t recall my parents spending a lot of time talking to the neighbors… my memory pegs them as vaguely white trash in disposition, but they had a young son whom I remember playing with on occasion in our practically shared driveways.

I can’t say how old he was at the time, I must have been four or five so I’m guessing he was maybe ten. He was older and I dimly recall thinking of him as a friend for some time although later I would think of him only in terms of what a ruthlessly cruel tormentor he became. He decided one day to scare me by donning a mask and poking his head over his back fence (which looked out over the driveways where we had been playing). The mask wasn’t particularly scary, but he just stood there, staring at me. At first I was nonplussed but unconcerned, and I implored him to quit clowning and get back to the game. But he remained still, coldly watching and making phony but eerily muffled growling noises. After a few moments of this he disappeared behind the fence once again.

It took me a few minutes to puzzle out that it was possible that the creature over the fence wasn’t my neighbor (Shannon) at all, but in fact someone or something else entirely. I fled into my backyard through the open fence gate and all the way to the other side of the house where I crouched in the side yard for a few minutes, peeking out just enough to see past our gate and to the neighbor’s fence. Eventually the monster reappeared, this time looking around. For me.

I waited it out for a while until the monster disappeared and I heard Shannon emerge from his house again. I ran back out to see what was up. He acted like he had no clue what I was talking about. I tried to convince him for a while and eventually he said he’d go see what was up. He went back into the house and a few moments later the monster appeared over the fence. At this time I was no longer sure it was some person in a goofy Halloween mask, it was clearly some malevolent being who had some sort of interest in me personally. Clearly this interest could lead to no good, so I did what any other mostly chicken five year old would do when presented with this new and frightening development: I ran inside to tell mommy.

Eventually I wandered, timidly, back outside and found Shannon there, wondering where I was. I asked him what had happened and he made up some story about scaring off some other kid by hitting him in the head with a rock. I accepted the story for the most part, but I kept a close eye on that fence from then until really the day we moved.

After that time there were at least two other incidents where someone—undoubtedly Shannon—would wait until I was outside and then don some sort of mask or another and poke his head through the window or push aside the curtains to frighten me.

And it worked. I specifically remember being shocked by a skeletal mask at one point and storming into the house in tears telling my parents that I wanted to move. Their response was typical of an adult who is weary of dealing with a skittish kid who has nothing better to be frightened of than a stupid rubber mask: Shut up and stop being a baby.

We moved out of that house when I was nine years old. In the time between the mask incident with Shannon and our move, two other events conspired to make sleep a difficult task: For one, I saw Cloak and Dagger in the movie theater (strangely I recall this being a double feature with The Jungle Book). The movie isn’t scary, so don’t misunderstand. It’s not like my parents took me to see Poltergeist or anything: Cloak and Dagger was kind of like WarGames or Tron only with spies and detectives instead of crazy computers or living video games. But what got me was that near the beginning a man is pushed to his death over a stairwell. He falls and naturally dies. There is some complication shortly thereafter where the body is not found or the man who supposedly dies is seen walking back up the stairs—it was too much for my young mind to comprehend. But I do recall the plummet of that man to his death as being the most intensely frightening thing I could think of.

Another thing I saw was a few short seconds of the television miniseries V. Of course the part I saw included one of the lizard-like aliens with half his human disguise ripped off in long ribbons of pseudo flesh with the green scaly true face poking out from beneath. I wasn’t allowed to watch the show but a mis-timed request for water or a poorly thought out sense of curiosity had lasting impressions.

To my parents credit they were pretty patient with me. As a six or seven year old with nightmares, sleep was not high on my priority list and they tried their best to console me and be understanding when possible. I recall that it finally got out of hand, keeping my father up or waking him up probably for the 20th time in the same night and I recall him clearly warning me that it was all fine and I was safe and nothing was going to happen to me but if I woke him up again he would not come to my “rescue”, my only recourse was to try and be brave. I was hurt by this but it finally sunk in that my fear was something that should not be shared with anyone. Since bravery was not my strong suit, my actual recourse was unpleasant sleeplessness for many, many nights.

I bring all this up because of a thread over on Fark discussing early childhood terrors (specifically due to movies or TV shows) that would be silly when watched now. I want to point out how strange it was that some of the things that seem to be quite commonly disturbing to children, such as The Wizard of Oz (the flying monkeys seem to do it for most people) or Willy Wonka and the Chocolate Factory, really bothered me that much. The tunnel scene in Wonka was a bit grotesque but not frightening by any stretch and I don’t remember having much of a problem with Oz at all except maybe staying awake through the whole thing.

But you also have to understand that my timidness as a child was so pervasive that my parents had to strictly monitor what I could watch on TV. Anything that smacked of monsters or creep-outs was a big no-no (due I’m sure to my previous penchant for keeping them awake all night anytime I got the slightest bit spooked) and since they weren’t particularly interested in scary movies, I didn’t watch a lot of these movies as a kid.

That doesn’t mean I didn’t find other stuff to be afraid of. One of my favorite cartoons as a kid was G.I. Joe. Despite the fact that it was a military cartoon and everyone carried around guns all the time, no one really ever got hurt (how’s that for teaching the “fun” of war to little kids?). For the most part it was fine, but there was one two-part episode that originally aired in 1985 called There’s No Place Like Springfield that was this surreal, Twilight Zone-style mind trip (for an 11 year old, at least). I remember it being not exactly scary but more unnerving.

At one point I came in halfway through Something Wicked This Way Comes and witnessed little more than the film’s antagonist, Mr. Dark, opening his palm to reveal a demonic symbol etched/tattooed into it (perhaps a pentagram… I can’t truly recall). It scared me quite a bit and I can recall several nightmares springing forth from that image which included an identical or very similar scene where a sinister man’s palm revealed his true nature. I have honestly never actually seen the full movie of Something Wicked to this day.

I remember watching an episode of Unsolved Mysteries one night. The show was pretty creepy in general but this was a bit later, around late Junior High I believe, so I was more or less over the standard ghost stories and alien abduction tales as sources for real nighttime fear. But this episode featured a re-enactment of a satanic cult meeting where they were sacrificing dogs and killing babies or something along those lines. It totally weirded me out to the point where I spent most of another night somewhere between sleepless and plunged into nightmare.

The point of all this is that I spent quite a large chunk of childhood being afraid of the dark, trying to cope with vivid nightmares and having a lot of sharply unpleasant experiences with fear. Strange then that I decided to start reading Stephen King novels.

Actually it started before then. In about sixth grade I picked up a book by John Bellairs called The House With a Clock in Its Walls which I’ve since gone back and read and found to be rather… mundane. But at the time it was seriously creepy and atmospheric and left me crowding myself under the covers for several weeks.

I’m not sure why I kept reading, why I continued to put myself into a state of trembling paranoia with these stories. Gallons of ink have been spilled trying to decipher the human tendency to seek out certain types of fear, to embrace it in some ways. Not everyone is like this, mind. Nikki steadfastly refuses to read or watch or play part in activities that lead to terror. But perhaps it isn’t so completely out of character for me. After all, I’m the kid who practically broke down in tears as a little squirt because I was too short to go on the scariest, twistiest ride in the amusement park near our house. And from the moment I was finally able to just push up on my tiptoes enough to cross a few straggling, cowlicked hair strands above the cursed line marking who could and could not ride, I felt the exhilarating rush of the steep drop into the double loops and the whizzing turns that led to the heart-stopping corkscrew and I loved every second of it.

In spite of my general timidness, there was always something about me that made me hate the fear, made me want to face it instead of running and hiding. Some twenty-five years later, I’m more or less over the mask-over-the-fence incident, but for a long while I looked back on my flight and cowardice as hideously shameful acts, taunting in their remembered humiliation. I had been tricked by a cruel neighbor kid and had not been able to shake that fear for many, many years.

Perhaps in a way I started reading scary stories and watching scary movies as a way of facing that kid in the mask via proxy. If I could watch the horror show and sleep soundly that night, maybe it would mean that Shannon wasn’t still haunting me with his pale, hollow mask and uncreative grunting growls. If I made it through The Shining, it might mean I wasn’t a sissy after all. In doing so, in facing the fear, I found something strange. It was fun, kind of like a roller coaster. If you let yourself believe just a little bit and you stretched your imagination some, you could get those nervous chills and the heart-jumping frights but as soon as the book cover closed or the house lights came up, it seemed silly and unimportant. Like stepping off a ride. Fear was replaced with calm reason and a tiny bit of regret. It was over, maybe a little too soon.

I’m still not brave. I have yet to overcome my biggest fear (a completely irrational one I’ve discussed before which can’t be combated in the same way as regular chills because there is no “reality” to step back into when it’s over… the reality is there when the fear is triggered) which is not a surge of adrenaline but a direct evokation of the fight or flight response. But these days the scary movies and creep-out books and survival horror video games are some of my favorites. Excepting the dreams where I’m underwater, I actually enjoy the rare nightmare I have to a certain degree. The imaginative ones, like where zombies are chasing me through my apartment complex which suddenly becomes a particular street corner in San Francisco and the crazy guy who hides behind a broken tree branch outside of Joe’s Crab Shack and scares passerby walks up to me and offers a fistful of thumbtacks as my only defense against the crushing hordes of the undead: Those I like. They’re fun in a “I’m starring in a movie in my head” kind of way. Once you wake up, of course.

These days there isn’t much that really scares me when it comes to entertainment. Modern horror movies go more for the gross out than the real scare. The Sixth Sense was good because it was actually a nerve-wracking experience. More movies should be like that. I like watching old black and white horror movies now more than the modern ones: They aren’t really scary to me either but at least they have a sense of fun about them. Few books I’ve read lately have had much impact. Maybe I’m getting so old that I’m just over the idea of monsters in the closet. For as much as my formative years were spent being afraid of the dark, I needed only step into a bit and realize it was not so bad. It could, in fact, be kind of fun.

Update: The text of this article has changed from the original to better reflect the facts of my childhood nightmares. See the comments section for a complete explanation.

So what about you? What scared you as a kid? Did you get over it? Leave a comment or drop me a note.

Take a Spin With Me

I have writings in the works. But they aren’t done. As an appetizer, enjoy these links.

  • I don’t know that one other person agreeing with me counts as true validation, but Curmudgeon Gamer agrees with me about how the PS3 shortage will shake out in terms of the XBox 360.
  • Nintendo fanboy site Infendo waxes critical on the strength of the Wii as a legitimate next-gen contender. I totally understand what they’re saying: The Wii is so goofy that it might as well be called GameCube2. The GameCube was a nice little bit of hardware and it had some of the best individual games of any system in the current gen. The sorry part was that nearly all of those games were first party (or based on first party licenses) and there were vast, sprawling expanses of time between those games when there was just nothing to do with the GC except watch it collect dust or play Wind Waker for the 12th time. I hate to say it but I don’t see third party developers jumping all over themselves to build games specific to one company’s crazed idea about what makes a fun game. None of which necessarily erases the appeal of the Wii as a purchase for gamers, but I thought the whole point was to get new gamers excited or convince non-gamers to give it a shot. I keep thinking of people like my parents who really like games in general and have even had some fun playing video games in the past as the people Nintendo is talking about attracting with this new system. Then I watch videos from E3 of people playing Wii games and I just can’t imagine my folks going out and buying one of these systems. And what really has me sighing and shaking my head is that what no one seems to be realizing is that the key point at the top of the sheet with 48-point bold font that should be selling the Wii is the Virtual Console and GameCube backwards compatibility. Every Nintendo game for every Nintendo system in one box. Yes, please.
  • It’s been hard to admit that I once really thought the Teenage Mutant Ninja Turtles were cool. I could have coped with the cheesy cartoon show (which I didn’t think was too bad after all) and the original Turtles live-action(ish) movie was actually pretty good (having been lifted almost exactly from the original comic book). But the sequels to the movie were repugnant as they tried to blend the worst aspects of the cartoon with the lamest parts of the original movie. I’m not saying I’m ready to wave the TMNT-geek flag again just yet, but this 3D preview clip shows some real promise.
  • Don’t ask how I stumbled across this article, but I have to ask a couple of questions about the Ms. Wheelchair pageant and the ensuing scandal that rippled through its hallowed, storied legacy. First of all, they have a Ms. Wheelchair pageant? Call me insensitive but I thought the whole point of the handi-capable thing and all the surrounding Amercians with Disabilities brouhaha was supposed to get us all to believe that people in wheelchairs were just like everyone else and they could do whatever anyone else could. Assuming I’m not wrong, doesn’t it seem a bit contrary to that message to have to hold a separate pageant just for people with that particular condition? Also, there were only five contestants. And after all the protests and title-strippings, the third place girl won. Talk about your hollow victories: “Congratulations! You beat two other women to be crowned…!”

Assorted Silliness

An Open Letter to General Mills

Dear General Mills,

I want to start by thanking you for providing my mornings with tasty breakfast cereal delights for almost 30 years. As I sat at my dining room table this morning, blearily enjoying a bowl of Cocoa Puffs, I began to rehash a theory I concocted back when I was but a wee lad. The theory concerns the familial relationship between several of your popular cereals, specifically Kix, Cocoa Puffs and Trix. As a young boy I figured that Kix were the base cereal: The healthy, slightly sweet but mostly mild tasting parental unit of the “round corn puff” family. From there the offspring went either to the rich chocolate side with Cocoa Puffs or to the tangy fruit side with Trix. It isn’t much of a theory, really, but it seemed very clever when I was six and I haven’t quite been able to push it from my mind in the years since.

But as I reflected over my silly little theory, I was struck with a sense of—not sadness really, but more of a mild melancholy (this is only cereal we’re talking about here). The melancholy was wrought from the evolution of the Trix brand.

Compared to its family members, Trix is a vastly different foodstuff than it was in my childhood. Cocoa Puffs and Kix have retained their same basic shape and taste through the years, earning a kind of classic elegance in their stalwart consistency. Sure, you have improved the texture and added extra chocolate flavor to the Cocoa Puffs and have slightly sweetened the Kix as well as give them a heftier crunch, but the same basic structure and flavor has remained steady.

Not so the Trix. My memory of Trix is of a tri-colored bowl filled with tasty, fruity orbs floating in a pool of icy milk that turned ever so slightly pink near the end of the breakfast. The biggest alteration to the formula was introducing the purple (grape) spheres to the formula, a welcome addition. By the time I began to enter high school, a few more changes—not so welcome—had materialized: Green (lime?) colored orbs and blue (flavor uncertain) were making their way into the cereal. I went through a period where “kiddie” cereal was not an acceptable breakfast choice and drifted away from Trix for a few years. When I returned after learning how not to take myself quite so seriously, I found a Trix cereal that I didn’t even recognize.

Gone were the simple round puffs with such perfect texture and mouth-feel. In were bizarre fruit approximations, which not only altered the visual appeal of a bowl of evenly-spaced cereal pieces, but changed the overall texture of the cereal and impacted the taste as well. Or perhaps it was the “new fruitier flavors” that had crept in during my brief hiatus from the cereal. More disturbing was not just the changed flavors but the additional flavors of mysterious origin. The sum was a cereal that held practically nothing in common with the food that had once ranked in my top five breakfast choices.

It was as if Trix had abandoned its family in search of a new experience but in the process had lost its entire identity. How could this cereal that bore no flavor similarities or physical likeness to what I had once so enjoyed still continue to be called “Trix”?

I don’t denounce your choices regarding the Trix brand. Hopefully it has brought you many additional sales and continued prosperity. But I hoped I could offer a modest suggestion, to appeal more to the old school cereal lovers like myself: Classic Trix.

Please imagine with me a cereal with the added heft and robust crunch of modern Cocoa Puffs but with the classic three (or four) colored fruit flavors of Trix from twenty years ago. Add a bit of nostalgic artwork to the box (hopefully you still have the printing plates around!) and advertise them as “Limited Edition” for extra marketing punch. However you were to handle it, introducing a product of this type would guarantee an order for a full case from one lone consumer. I can’t be positive, but I would wager that I would not be alone.

Thank you for your consideration,
Paul A. Hamilton

Experience Music Project: A Homework Assignment

The Experience Music Project building is something you literally have to see in person. Pictures, descriptions and prose do it absolutely zero justice. At best you can try to think of the most bizzare architectural design a drunken Dr. Suess would have crafted as an elaborate joke and then cover half of it with arbitrarily sized metal sheets. The artistry is amazing in its ridiculousness yet somehow compelling. It certainly invokes a strong desire to see the insides which, perhaps, is the whole point.

Inside the modern hipster vibe thrusts out of every Ikea-inspired accessory and display. A series of winding staircases wrap the main lobby in tentacle-like claustrophobia leading to various attractions or locales within the building. Signs with sans-serif fonts point the way to the upstairs bar (The Liquid Lounge) or the art gallery currently showing some sort of educational mashup between classic and modern artists, described in the adversarial parlance of hip hop remixes: Monet vs. de Kooning.

After paying a pricey entry fee, a staircase winds past the strangely shaped interior wall, covered with some sort of spray-on coating that looks vaguely like congealed oatmeal and harshly detracts from the intrigue of the same wall’s opposing surface. On the way up the stairs, a uniformed guide questions visitors about their cameras, confiscating them if they choose to reveal that they are indeed carrying. Pictures of any kind are not allowed in the EMP, although no explanation for why that might be so is offered. It is simply so.

The second floor of the EMP building is the central hub of the Project’s exhibits. Centerpieced by a towering sculpture made of dozens if not hundreds of assorted instruments (mostly guitars), it stretches above in a conical shape toward the third floor. Several listening stations and conservative signage suggest that some of the mechanical contraptions strapped to several of the instruments allow them to be played automatically by computer and suggest that by navigating the touchscreen stations a visitor may be able to influence what the sculpture sounds like. Why this is significant considering that the sound of the self-playing art/instruments is audible only at the very listening stations ostensibly controlling it is never made clear.

The exhibits of the EMP all try to toe the line between complete hipster aloofness (witness the brilliant History of the Guitar feature which includes a guitar-geek’s barrage of ancient or classic guitars, placard-mounted dissertations on the various styles and influences particular brands or models made on music history and smug references to how rare some of the specimen are) and drab historical or cultural fact-reporting. The ambience is medium-high tech with occasionally placed media stations or expensive-looking effects screens while most of the relics and exhibits are standard museum fare. The Music of the Northwest hall struggles with this dichotomy as it tries to inject some relevance to the Seattle area outside of the early 90s grunge fad but lacks the visual flair or self-assuredness of the Guitar exhibit so boils down to little more than a history of Heart, Nirvana and Pearl Jam. Hardly worthy of the real estate it is given, the lack of air-quoted innovations in the side passage speaks volumes to the truth behind the gushing hyperbole of the textual accompaniments to such noteworthy artifacts as the original lyric sheet to Soundgarden’s “Buden in My Hand” and a Metal Church leather tour jacket.

The third floor of the EMP is perhaps the best example of what the Project’s ambitions could realize. There are a dozen or so “sample studios,” little booths with specially designed instruments or musical equipment accompanied by a touchscreen interface. You can choose to either simply play or to follow a short tutorial on the basics of the instrument. There are drums, guitars, basses, keyboards and even samplers, mixing boards and turntables. Each is restricted to prevent excessive maintenance (no de-tuning the guitars, thanks!) and the tutorials are instructional and high level so even the least musically inclined guest can still have some fun. In additon to the mini-booths there are a series of soundproofed micro-studio rooms with instruments set up and automated timers that allow visitors to engage in free jam sessions. The rooms even record the ten-minute sessions digitally and allow you to purchase the results on a burned CD for a nominal fee afterward. It’s quite engaging and there were more than a few families that seemed to be truly bonding over the experience, which is what music is exceptionally good at encouraging.

The paradox of EMP lies in its strained efforts to be cool and relevant. There is a certain stoic stodginess to the whole proceedings, almost like a traditional museum framework that the EMP group wished to sweep away with fancy high tech replacements but ran out of inspiration or funding. The result is a hybrid of old and new that has a hard time truly gelling into something different and instead feels more like a terrific amount of money thrown at an otherwise average enterprise.

Of course there is the whole oil and water sensation of celebrating the rebellious and the raucous with a somber and mostly traditional business venture. In some ways the EMP’s ultimate failure is its lack of ability to hide the suits that stand behind the longhairs: Popular music (or perhaps popular rock n’ roll) has always been a sort of strained balancing act between the Man and his “rebellious” avatar whom is always allowed to push the envelope so long as the envelope comes back stuffed with cash. In many cases it works since the important parts come through in the product everyone is trading in: The music. But here among the deep-voiced narrators and the precisely framed concert posters and the carefully placed graffiti wall there is less real music to be found and more celebration of the marketing hype that surrounds the music. The veneer between the nebulous image projected by the artist and the hype created by the marketing departments is thinner here and without the music itself (references alone hold no artistic merit) to pad the barrier, it is gossamer and the puppet strings start to show.

But cynicism aside there is enough about EMP to warrant a visit, at least once. If nothing else the third floor alone is a pretty good way to kill a few hours on a Saturday afternoon. But you may want to avoid the $50+ “Membership” packages.

Writing, Redux

After yesterday’s gripe about Chris Buffa’s rant on why gaming journalism sucks was discovered (by me, at least) just before his follow-up piece hit.

Now I don’t want to beat a dead horse here, but the guy keeps putting this out so I’m going to keep having to reveal why he’s missing the point. Go ahead and read the article… or just skim it so you get the gist. It’s cool, I can wait.

All done? Didja notice anything? Like, for example, it’s the same stupid article as before? Subtract some of the mindless griping and add in a bit more explanation for why his talking points matter (or I suppose how they can be fixed although his ideas are so simple I wonder if his four-year-old niece helped him out). To wit, Buffa’s brilliant plan for improving games journalism is:

  1. Learn to write better.
  2. Be more original.
  3. Don’t let PR people dictate content.
  4. Actually play or critically analyze games being reviewed.
  5. Challenge conventions.
  6. Step up the quality control.

You will note that I have summarized his (needlessly) two page article into 28 words. I can do it even better, though. Check this out:

  1. Increase professionalism.
  2. Display journalistic integrity.

So Buffa spends like 30 paragraphs saying what he could have said in five words. But I digress because people in glass houses, you know?

Anyway, the point here is that he’s stating the obvious like it was some grand revelation when it should be… well, obvious. More professionalism? Gee, you sure that will really work? But again, the problem is that the audience isn’t impressed by professionalism: Gamers don’t care about that, generally speaking. I wonder after reading this who Buffa is trying to impress—the audience or other journalists. Does he wish he could sit in on White House press conferences and ask hard-hitting questions of President Bush about whether he likes the DS Nintendo sent to him and be taken seriously? Because honestly if he’s looking to make his current profession more impressive on the ol’ resume for his “serious journalism” gambit a few years down the road then he’s going to be sorely disappointed.

But on the other hand I do agree that games journalism is lacking in originality and the PR issue is legit. Of course as in my summary this is easily rectified by applying some journalistic integrity (which is why this really comes down to a management/hiring issue and not some inherent problem with people who want to write about video games). Still, let’s assume that the only people who want to cover videogames are those to whom journalistic integrity is a really long word they don’t want to bother looking up. The root problem here? Buffa is reading the wrong publications and going into them with the wrong expectations.

Sad that it may be, big gaming rags like EGM, GameSpot and GamePro are full of yes-men (not all contributors are, but each seems to have some) who succumb to the PR machine. If you want some proof, take a look at the game scores: A game has to practically rend your hardware in half or reduce it to a smoldering hunk of charcoal in order to get a 50% score on the scale. A game that is half as good as the maximum should be a mediocre game in a reasonable scale system, but game publications would rather give scores like 7.9 for mediocre games because it sounds better that way and they don’t have to explain to irate PR reps why they trashed a game with a lousy score. Granted 7.9 is a lousy score and the review text itself may indicate the game is best used post-bowel movement to clean one’s backside, but at least they can say “Hey, it still got a 79% out of 100, right?”

The solution is not to whine and moan about how broken those publications are but to either not read them or to learn some critical thinking skills and accept that reviews should come from trusted sources, not just anyone with a half-dozen spare decimal places and a copy of Microsoft Word. And of course when it comes to reviews you have to acknowledge that they are at best one man’s opinion and at worst they are one man’s misinformed opinion. What score someone gives a game is mostly irrelevant if a second individual holds a different perspective. If you really want to know if a game is likely to appeal to you the only reliable methods are something like MetaCritic or reading reviews from someone you know has similar taste as you.

I’d agree that more “features” should have original premises except that coming from a guy who’s writing Yet Another Article On Why Game Journalism is Poop, it just doesn’t really resonate that well.

Well, I Asked For It

So the Sharks finally traded Nils Ekman. About time! I’ve been asking for this for… uh… wait. What? They got what for him?

A second round draft pick from the Penguins.

Next year.

Well, that was worth it.

Anyway, the Sharks farm system has been firing out a lot of pretty good prospects lately so hopefully that was the strategy. Meanwhile they lost Scott Thornton and Alyn McCauley (no great loss on either front) but looted bottom dweller Chicago Blackhawks for Mark Bell and Curtis Brown, both acceptable acquisitions. Hopefully Bell will deepen the attack from the Sharks top line next year (he’s reportedly going to play LW on the Thornton-Cheechoo line) where Ekman could not and I’d not mind seeing Brown on a grinder line with Nieminen.

You know how I know when I’m ready for hockey to start again? I’m no longer so bitter with the end of the Sharks season that I refuse to check the news to see what they’re up to in the offseason.

The Writing Game

GameDaily has a feature ranting about how video game journalism sucks. This is far from the first time this particular gripe has been made in the past six months and it won’t be the last. Disregard the irony of a gaming journalist writing (relatively poorly) about how poor the writing is in games journalism for a moment and instead let’s consider whether that makes gaming journalists special.

Chris Buffa’s arguments are that game writers don’t write particularly well, they don’t find a unqiue voice, they rely too much on PR and display a lack of maturity. Hm. Have you picked up a copy of Entertainment Weekly recently? PR machine? Check. Interchageable voices? Check. Mediocre writing? Check? Lack of maturity? Double-check. So far, not seeing much difference here.

So maybe Buffa wants to be more like Newsweek. That’s a semi-respected journalism rag, right? Okay, so it’s a journalism rag. Whatever. A quick jaunt through their site reveals nothing even remotely like a distinguishable literary voice in the writing, most of which is rather drab and lifeless. The PR facet is less noticeable in a publication that ostensibly focuses on current events, but they have certainly covered the recent Wii showing at E3 in typically breathlessly admiring fashion and they fawn all over “hip” culture trends like the iPod whenever global politics slows down enough to allow them to ignore it for a week. Don’t think you’d ever see a “Why We Hate the iPod” article on NW’s cover the same week Apple announces a new model. And maturity? Uh-huh. Sure.

I’m not sure at this point what Buffa wants. Videogames are a fairly immature pastime. Journalism of the type found in The Economist or Forbes or even The New York Times would be received like, well, stuffy ol’ drivel by the industry’s primary audience. If he’s looking to elevate the standard to the level of Maxim or whatever, he’s clearly reading the wrong websites or magazines. There are people who speak semi-intelligently about videogames, just as there are people who speak intelligently about film and music. Most people who talk about these kinds of topics are of the hyperbolic mouth-breathing all-caps-typing variety and the ones who rise above make a mark. Survival of the fittest, you know?

He cites Roger Ebert as an example (I guess) of what he wishes would happen in the videogame world. If that’s what he wants then we have to either wait until that person comes along or we need to start making games that attract that kind of writer/thinker to the hobby. Honestly I don’t know that Ebert is really that great of a writer: He’s certainly passable but I think his popularity lies more in his accessibility (a nationally syndicated television show doesn’t hurt one bit). If movie reviewers are the standard to which videogame writers should aspire to, we’re off to a bad start already. Read a Peter Travers review lately?

Here’s my take on the whole thing: At this point it has more to do with the industry/product than the writing. The writing is a by product of the industry itself because it isn’t taken seriously by anyone except those few social-skill-imparied buffoons that spent most of their community college days drinking Colt 45 behind the student commons building between classes and took courseloads consisting primarily of Human Sexuality 101 and Intro to Macrame so they could focus their off hours traipsing around the Mushroom Kingdom or whatever. And as long as Madden (now with more licensed radio-friendly pop-rock!) is the top selling game and designers like Hideo “I Wrote This Coming Down Off Mescaline” Hojima are heralded as the real masters of their craft there isn’t much respect to be had.

Primarily the problem—if one actually exists—is that the lack of maturity Buffa bemoans is evident even in his rant. As a person working full-time in game writing, what possible good is griping about it going to do? He says copy editing is woeful; Here’s a thought, then: Copy edit your site to death. Copy editors are paid based on their abilities, not whether they care for the material or not. Go hire a team of top-notch copy editors and prove your point. Ranting about things you have no control over is one thing, but ranting about something you could actually influence makes less than no sense to me.

Other Gaming Stuff

If you haven’t seen the Team Fortress 2 preview yet, you need to. I fully confess to being a total cel-shaded sucker. I don’t know, I just love cartoon-y graphics. They tend to look so much better than realistic graphics because even when done wrong they still look pretty cool. Poorly done realistic visuals look… poor.

Also, About.com has an article describing what changes were made to Doki Doki Panic in order to release it as Super Mario Bros. 2. Pretty interesting.